Privacy Policy

Last updated: August 2026

Luma Media Ltd (“we”, “us”) of 96 Bridge Street, Peterborough, England, PE1 1DY is committed to protecting your personal data. This policy explains what we collect, why, and the rights you have.

What we collect

When you contact us or respond to one of our campaigns we may collect your name, email address, phone number, postcode and details relevant to the product or service you enquired about. We also collect standard technical data (IP address, browser type, pages visited) through our website analytics.

How we use it

We use your data to respond to your enquiry, to connect you with the business whose product or service you asked about, and to improve our campaigns. Where we pass your details to a client, we do so only for the purpose you enquired about, and only after validation.

Legal basis

We process data on the basis of consent (where you have submitted an enquiry), legitimate interest (operating and improving our services), and legal obligation where applicable.

Retention

We keep personal data only as long as necessary for the purpose it was collected, after which it is securely deleted.

Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. To exercise any of these rights, email hello@lumamedia.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ico.org.uk).

Contact

Questions about this policy: hello@lumamedia.co.uk.